Month: Jan 2022

Too many companies that I have worked for and consulted to over the years think that by implementing a performance management system, they will automatically have a high performing culture that drives business success. A system is an enabler, something that is designed to make an embedded process easier to...

Leadership of organisations spend much of their time analysing market trends, customer behaviour and what their competitors are doing. This makes a lot of sense for businesses seeking competitive advantage. However, in seeking competitive advantage, it surprises me that very little time is spent on the greatest source of competitive...